Iglu reveals the results of a new in-depth cruise survey
Reasons for choosing a cruise, which destinations top wish lists, and how cruisers do their research are all revealed in Iglu Cruise’s 2024 survey, completed by almost 5,000 respondents.
We’re changing the way people experience the world.
Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices.
Our mission
Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.
By working closely with all the world's leading cruise lines and ski holiday suppliers, Iglu seamlessly connects travellers with memorable experiences. Working as an independent agent, we enable providers all over the world to reach customers and grow their businesses.
Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.
- Holidays to choose from
- 1.3 million
- Happy customers a year
- 250,000
- Passionate individuals
- 400+
Brands within the Iglu family
Our History
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Iglu Launches
UK's 1st ski OTA - Set up by Richard Downs with its first launch at the London SkiShow.
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Iglu enters the Cruise market
Iglu enters the cruise market with amazing supplier relationships, customised newsletters and top organic Google rankings.
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Acquisition of Planet Cruise
Acquiring Planet Cruise enabled Iglu to become the largest cruise retailer in the UK.
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Entering International Markets
Launch of Planet Cruise internationally, including Spanish, Italian and French cruise markets.
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Conquering Covid
With no departures for 18 months. Iglu emerged stronger and continued to invest in tech.
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Today, 25 Years on...
Record sales, profit and online bookings. Re-entry to international markets. Awards for Online Call Centre Agency of the Year at the AAA’s and Best Place to work in Travel (3rd place)
Learn more
Our customers
Already booked with us or thinking about booking? Contact our sales and customer service departments directly
Our team
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David Gooch
Chief Executive Officer
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Lorna Vincent
Chief Financial Officer
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Ed Burke
Chief Product Officer
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Scott Millett
Chief Information Officer
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Dave Mills
Chief Commercial Officer
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Kirsteen Fox
Chief Marketing Officer
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Siobhan Commins
Chief Operations Officer
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Simon McIntyre
Managing Director of Ski
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Richard Downs
Founder / Chairman
Recent press releases
What's New Winter 24/25 at Iglu Ski
Iglu Ski announces Italy Expansion, Non-Flight Options and Charity Fundraising for Winter 2024/2025
Iglu Cruise Announces New Small Ship Luxury Range for 2025
In response to customer requests, Iglu Cruise has launched a new range of luxury small ships for cruises departing from 2025 through to 2027 on six cruise lines. The range includes new options from SeaDream Yacht Club, Emerald Yacht Cruises and Scenic Discovery Yachts.
Iglu Ski Commits to increasing fundraising by more than 20% for winter 2024/2025
Iglu Ski continues to fundraise for Disability Snowsport UK (DSUK), to open skiing to everyone.
Iglu Cruise win Best Cruise Agency of the Year 2024
Iglu Cruise crowned in annual awards, Agent Achievement Awards, hosted by travel trade magazine Travel Weekly
Iglu Ski fundraising for Disability Snowsport UK increased almost tenfold
In the second year of fundraising for Disability Snowsport UK (DSUK), a charity whose mission is to open snowsports to all, Iglu skiers and boarders have donated almost ten times the sum raised in the previous, inaugural year of the partnership.