This is Iglu

Founded in 1998, Iglu stands for expertise, variety and value. Our 300+ staff are all experts in their roles and have skied, cruised and travelled so broadly that they can offer a genuinely accurate and detailed level of service no matter where you are travelling.

Find out more on our corporate structure, meet our Directors.

Iglu.com is made up of three brands - Iglu Ski, Iglu Cruise, Planet Cruise. We are the UK’s largest independent agent of ski holidays, and now cruises, following our acquisition of Planet Cruise in June 2013. We offer holidays from over 90% of the UK ski package market and work with every major cruise line, allowing us to provide remarkable breadth of choice across our holiday offerings, which is unmatched online. We are fully independent and not financially connected to any cruise line or tour operator, which means that we are able to offer true and honest value when matching you with your perfect holiday.

See what we have been up to lately and read more about Iglu.com in our Press Centre

Security and Financial Protection

Iglu is financially secure and is a member of both ABTA (in fact, our CEO Richard Downs is on the Board of Directors) and ATOL. Our flight-inclusive packages, where we’re the principal, are financially protected by our substantial Air Travel Organisers Licence (ATOL, #2987). You will be issued with an ATOL Certificate outlining proof of your protection upon booking. All other holidays, where we are the principal but do not include a flight, are protected under our Association of British Travel Agents bond (ABTA, #J0332).

Package holidays with flights, where we act as an agent for licensed tour operators are ATOL Protected by the Civil Aviation Authority and an ATOL Certificate outlining proof of your protection, including the ATOL number of the relevant operator will be issued immediately upon booking. ATOL Protection extends primarily to customers departing from the UK.