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Iglu.com is an internet based travel agency specialising in the sale of ski and snowboarding holidays; villa and tropical holidays; cruise holidays; hotel accommodation; flights to Canada and Lapland holidays.
Book with Confidence
Iglu is financially secure and is a member
of both ABTA and ATOL. Over the last 10 years, Iglu's organic growth has
been achieved mainly through repeat business and word of mouth recommendations.
Any monies that you pay us where we are acting as agent are held on your behalf until your booking has been confirmed, at this point they will then be held on behalf of the operator/carrier concerned. Either way, with Iglu, your monies are 100% protected.
Flight inclusive packages where Iglu is the principal are financially protected by our substantial Air Travel Organisers Licence ATOL no 2987. All other Iglu holidays, where we are the principal but do not include a flight, are protected under our Association of British Travel Agents bond no: W3870.
The flight only bookings we make are governed by the carriers terms and conditions.
The package holiday with flights, where we act as an agent for licensed tour operators are ATOL Protected by the Civil Aviation Authority and the relevant ATOL number will be displayed on your Booking Acknowledgement. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.
Ski Holidays, Cruising, Villas and more...
Iglu
ski is the largest independent retailer of ski holidays in the UK. The
continued success of Igluski led to development of other specialist holiday
areas
Iglucruise , which offers a wide selection of great value cruises, including Mediterranean Cruises, Caribbean Cruises and Transatlantic Cruises with exclusive offers with all the major cruise lines. We also have an extensive villa holidays program, Igluvillas, offering
properties in all the Mediterranean countries. Iglutropical offers tropical holidays
to long haul destinations including the Far East, Australia, America and
Africa. For South Africa holidays, including tailor-made holidays, tours, flight only and South Africa safaris take a look at our Iglusouthafrica site. and We also offer holidays to Disneyland Paris, choose from a range of Disney hotels and experience the magic of a Disneyland® Resort Paris holiday.
Igluhotels offers a wide selection of holidays in high quality 4 & 5 star hotels.
Iglucanada offers a programme of low cost, scheduled flights to Canada from Gatwick, Manchester and
Glasgow, flying into Toronto, Vancouver, Montreal and more,
including onboard entertainment, in-flight meal and duty free service. Our newest programme, Igluamerica, offers cheap flights USA flying into New York, Boston and Orlando from a number of UK airports. It also features quality hotels in each of the above cities, which are bookable online.
Iglulapland offers Christmas holidays to Lapland, including Santa day trips, tours and festive activities.
Iglucruise offers a wide selection of great value cruise holidays, including Mediterranean Cruises, Caribbean Cruises and Transatlantic Cruises.
Iglu's commitment to customer service
Iglu's
focus is on providing great customer service at best value. Iglu has over
100 professionals, who each have extensive knowledge of ski, villa or tropical
holidays and are committed to finding clients the holiday they are looking
for at the price they want to pay. Take a look at what our customers have to say about us on the customer feedback page.
Iglu's
independence
Iglu is an independent company, not financially connected with any tour operator. This enables us to source holidays for customers from a fully independent viewpoint rather than offer in-house products as many high street travel agents do. For example, in ski, we work with over 130 UK ski tour operators, representing over 90% of the UK ski package holiday market - this enables us to select the most appropriate and best value holiday for you the customer.
Awards and commendations Along the way Iglu has picked up many awards and plaudits, most of which are Igluski awards. Here are some examples:
Great Snow in the Alps - Daily Mail 13/12/09
Disney Cruises - The Mirror 12/12/09
Ski offers - The Independent 10/12/09
What's new in Skiing - Guardian 7/11/09
Travel Deals - The Times 4/11/09
Ski clinic - Observer 4/10/09
Late cruise deals - The Times 23/9/09
Cruise travel tips - Guardian 20/9/09
Good news for skiers in 2009 - The Mail on Sunday 30/12/08
The Agent Acheivement Awards, 2007 - Iglu.com won the prestigious Agent Achievement Award for Large Online Agency of the Year.
UK Cruise Awards, 2007 & 2006 - Iglucruise won the award for largest growth for London & South East
Costa Cruise Awards 2007
The Independent, January 2005 Iglu.com was included in the ten best travel websites feature.
The Sunday Times: Fast Track 100 -
Iglu.com were ranked number 25 in the eighth annual Fast Track 100 was published in The Sunday Times on 5 December 2004
The Sunday Times: Tech Track 100 -
Iglu.com were listed in the fourth annual Tech Track 100 league table, which was published in The Sunday Times on 3 October 2004.
The Times, Jan 2004 – ‘Website of the week:
In Meribel last week, I met two Mancunians who booked a half-price chalet on this site.
Impressive. And indeed it is: offers include some excellent French chalet holidays, with flights from 299.
The site is thriving and is one of the best late deal ski providers around.
Reach for the Skis - The Mirror 12/12/03
Sunday Times, Nov 2003 – ‘Best ski holiday website’
Neilson Ski, Nov 2003 – ‘Partners in Excellence award
- Best Independent Agent’
Late Season Snow - Evening Standard 28/3/03
Pre Christmas Ski Trips - Evening Standard 27/11/02
Ski deals - The Sun 17/11/2001
Sunday Telegraph Web Achievement Awards, 2001 - Finalist, Mid Corporate Category
European Business Plan of the Year, June 1998 - Runner up
Bill Gates, Microsoft – ‘a great use of the web’
David Potter, Psion – ‘the website most likely to succeed’
Security
Iglu is a venture-backed company with funds provided by Barclays Ventures, Geocapital
and Sussex Place investment Management. Jeremy Morgan, Director of Barclays
Ventures described the attractiveness of
Iglu: "The strength of Iglu's brand and their focus on customer service, convinced
us that they would be and indeed are among the few internet companies to thrive
and prosper whilst staying true to its customer service values.
Contact Iglu.com
All our sites:
Igluski.com | Igluvillas.com
| Iglutropical.com | Disneyland Paris
| Iglulapland.com
| Igluhotels.com
| Iglutravelinsurance.com
| Igluairportparking.com
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